SweetAz Co. Booking Terms & Policies

Main Table of Contents

• Equipment Hire T & C's - SweetAz Co.

• Website T & C's - SweetAz Co.

• Refund Policy - SweetAz Co.

• Cancellation Policy - SweetAz Co.

• Privacy Policy - SweetAz Co.

• SweetAz Co. Pimp Your Party - Return Policy

Definitions:

1. "Contract" means the terms and conditions contained herein, together with any quotation, invoice or other document or amendments expressed to be supplemental to this Contract.

2. "Pimp Your Party" means C and K Goodwin T/A SweetAz Co. Pimp Your Party

3. "Client" means the person/s, entities or any person acting on behalf of and with the authority of the Client requesting Pimp Your Party to provide the services as specified in the quotation, invoice or other documentation, and:

(a) if there is more than one Client, is a reference to each Client jointly and severally: and

(b) if the Client is a partnership, it shall bind each partner jointly and severally; and

(c) if the Client is a part of a Trust, shall be bound in their capacity as a trustee: and

(d) includes the Client's executors, administrators, successors and permitted assigns.

4. "Equipment" means all Equipment (including any accessories) supplied on hire by Pimp Your Party to the Client (and where the context so permits shall include any incidental supply of services). The Equipment shall be as described on the quotation, invoice, or any other work or authorisation forms as provided by Pimp Your Party to the Client.

5. "Hire Period" means overnight unless otherwise stated in the quotation, invoice or other documentation.

6. "Termination Date" means the day directly following the event as per the quotation, invoice and other documents; that the Client must return the Equipment to the possession of Pimp Your Party.

7. "Site" means the location of the event at which the Equipment is to be delivered to, operated at and collected from

8. "Charges" means the cost of hire of the Equipment and or service (plus any GST where applicable) as agreed between Pimp Your Party and the Client.

9. "GST" means Goods and Services Tax as defined within the "A New Tax System (Goods and Services Tax) Act 1999".

10. "Deposit" means a payment from the client to Pimp Your Party for securing the event date for the hire of Equipment from Pimp Your Party.

11. "Bond" means a fully refundable security deposit payment to ensure that the Equipment is looked after and returned in good condition to Pimp Your Party payable at time of booking.

Acceptance:

12. The Client is taken to have exclusively accepted and is immediately bound, jointly and severally, by these terms and conditions when Pimp Your Party receives payment of Deposit and or full payment of invoice from Client.

13. In the event of any inconsistency between the terms and conditions of this Contract and any other prior document or schedule that the parties have entered into; the terms of this Contract shall prevail.

14. Any amendment to the terms and conditions in this Contract may only be amended in writing by the consent of both parties.

Pricing:

15. Quotations unless specified are valid for a period of 7 days. We reserve the right to revise our pricing after this time.

16. Pimp Your Party is not registered for GST; therefore, pricing excludes GST.

17. Quotations are based on Equipment hire and standard drop off / pick up by Pimp Your Party to the Client at ground level easily accessible Sites only and includes the Bond.

18. Additional Charges apply where drop off / pick up by Pimp Your Party to the Client are not to ground level easily accessible Sites and the risk is assessed and accepted by Pimp Your Party.

19. The Client forfeits all monies paid to Pimp your party if on the day of the event Pimp Your Party discovers that the client has not disclosed the risks outside of ground level easily accessible locations (e.g. stairs, steep slopes, or location being above ground level accessible via lift etc.) allowing Pimp Your Party the opportunity to assess and accept the risk, the Client forfeits payment made to Pimp Your Party and the Contract is cancelled.

20. A Deposit of 20% of the Client's total booking amount or $100 (whichever is higher) must be paid to Pimp Your Party within 2 calendar days of the Client booking online/issue of invoice. If the event date is less than 7 days from the day of booking/issue of invoice, then full payment is required immediately to secure your booking.

21. The full remaining payment of the Client's booking/invoice must be made to Pimp Your Party within 7 business days of the Client's event as noted in the invoice as "Final Payment Due".

22. All event hire Equipment from Pimp Your Party is SUPPLY ONLY and does not include assembly, setup, design and pack down unless agreed in writing by Pimp Your Party and the Client prior to issue of the invoice. Assembly, setup, pack down can be arranged at an additional cost to be noted in the invoice from Pimp Your Party to the Client.

Delivery:

23. The Charge for drop off and pick up to the Client at a ground level easily accessible Site by Pimp Your Party will be determined by the Client's Site relative to the head office of Pimp Your Party in Redland Bay Qld 4165. Pick up is available for certain items and must be organised prior to the issue of an invoice. Return of Equipment to Pimp Your Party by the Client must be completed by 10am the day after the Client's event.

24. If the Client's Site is located in Redland Bay or Victoria Point delivery of $25 will be charged.

25. If the Client's Site is located in the Redlands Area and limited surrounds, a delivery fee of $50 will be charged.

26. If the Client's Site is located in Logan and Brisbane City Areas, a delivery fee of $70 will be charged.

27. If the Client's Site is located in the Gold Coast and North Brisbane Areas, a delivery fee of $90 will be charged.

28. Delivery does not include assembly, design, or pack down. Additional fees are Charged for these services if mutually agreed by Client and Pimp Your Party and will be noted in the invoice unless otherwise stated in the item description on the website.

29. After the Hire Period has ended the Client must have the equipment packed down and available at the original drop off Site on the Termination Date ready for collection by Pimp Your Party by the agreed time.

Additional Services:

30. Assembly and pack down service incurs an additional Charges to the Client by Pimp Your Party. The cost of assembly and pack down covers the cost of time per item to be assembled and packed down. These additional costs will be included in the invoice provided by Pimp Your Party to the Client and must be arranged prior to acceptance of the invoice to ensure sufficient staffing can be organised for the Client's event.

31. Bar attendant services incur an additional Charges per hour to the Client by Pimp Your Party. The cost covers the labour per hour for the specified number of hours for a staff member from Pimp Your Party with a current RSA licence to tend the Client's bar. This does not cover the cost of Equipment, alcohol or miscellaneous bar Equipment. All equipment for bar and perishables must be supplied by the Client to the staff member of Pimp Your Party. Under an RSA licence the bar attendant can request ID if age is in question and refuse service to intoxicated guests. It is the Client's responsibility to ensure that guests are respectful of all staff supplied by Pimp Your Party; abuse of any nature will not be tolerated, and staff members will leave the Site where guests continue with inappropriate behaviour.

32. Clean up services incur additional Charges and will vary depending on cleaning tasks and size of the Client's site. Agreed services will be noted on the invoice and must be organised prior to the issue of the invoice to ensure that sufficient Pimp Your Party staff are available for the event date.

Use of Equipment:

33. The Client will use the Equipment in a good and careful manner and will comply with all the manufacturer's requirements and recommendations respecting the Equipment and with any applicable law, whether local, state or federal respecting the use of Equipment, including, but not limited to, environmental and copyright law.

34. The Client will use the Equipment for the purpose for which it was designed and not for any other purpose.

35. The Client will not alter, modify, or attach anything to the Equipment unless easily removable without damaging the functional capabilities or economic value of the Equipment.

36. The Client will ensure that the equipment is not used near fire, is not submerged in water and is not left in the elements or wet weather.

Use of Images:

37. The Client gives Pimp Your Party permission to use the images taken during the event on the Pimp Your Party website, Facebook, Instagram and for advertising purposes.

38. Pimp Your Party will not use images which are deemed unsuitable or damaging to any person/s. All images will be kept by Pimp Your Party for a period of six months before being permanently deleted.

39. Online gallery images will be available for viewing for a period of 1 month before they are taken down.

Warranties:

40. The Equipment will be in good working order, full charged and in good condition upon delivery.

41. The Equipment is of merchantable quality and is fit for the purposes it is ordinarily used.

Loss and Damage:

42. To the extent permitted by law, the Client will be responsible for risk of loss, theft, damage or destruction of the Equipment from any and every cause.

43. If the Equipment is lost or damaged, the Client will pay to Pimp Your Party the cost to replace ("Casualty Value") the Equipment, at which point ownership of the Equipment passes to the Client.

44. Where damage is caused to the Equipment by the Client and Pimp Your Party has spare parts that can be replaced on the spot a call out fee of $50 will be charged on top of the replacement cost of the broken part of the Equipment. This must be paid on the spot via Eftpos before repairs are completed.

Ownership:

45. The Equipment is the property of Pimp Your Party and will remain the property of Pimp Your Party.

46. The Client will not encumber the Equipment or allow the Equipment to be encumbered or pledge the Equipment as security in any manner.

47. Pimp Your Party warrants that Pimp Your Party has the right to lease the Equipment to the terms in this Contract.

48. Pimp Your Party warrants that as long as no event of default has occurred, Pimp Your Party will not disturb the Client's quiet and peaceful possession of the Equipment or the Client's' unrestricted use of the Equipment for the purpose for which the Equipment was designed.

Surrender:

49. At the end of the Hire Period or upon earlier termination of this Contract, the client will make the Equipment available for pick up at the Site or return the Equipment to Pimp Your Party by 10am the day immediately following the Client's event. If the Client fails to make the Equipment available for pick up on the Termination Date at the agreed time and Pimp Your Party are required to attend the Site again, the Client will pay Pimp Your Party the delivery Charge as stated in their invoice for re-attendance.

Indemnity:

50. The Client will indemnify and hold harmless Pimp Your Party against any and all claims, actions, suits, proceedings, costs, expenses, damages and liabilities, including attorney's fees and costs, arising out of or related to the Client's use of the Equipment.

Additional Clauses:

51. To ensure the Client's booking is locked in, confirmed, and the Equipment is available for the Client's event, full payment of the Charges must be paid in full as per the invoice to Pimp Your Party, 14 calendar days prior to the Client taking possession of the Equipment.

52. Failure to make the full payment to Pimp Your Party by the due date will result in the cancellation of the Client's event booking and the hold placed on the Equipment will be released.

53. The full Deposit paid by the Client will be refunded to the Client via their original payment method, please see our refund policy on our website.

Postponement / Cancellation:

54. Due to the limited availability of Equipment and the allocation of said Equipment to the Client, we kindly request that the Client provides as much notice as possible prior to postponing or cancelling any bookings. This allows us the opportunity to potentially rehire the allocated Equipment.

55. If the Client cancels their booking with less than 14 calendar days remaining before the commencement of the Hire Period, a cancellation fee of $100 (equivalent to the Bond) will apply. This fee covers, but is not limited to, unloading/reloading charges, shift changes, administrative costs, and loss of income from the allocated hire equipment. All other payments made by the Client to Pimp Your Party will be refunded via the original payment method. For full details, refer to the refund policy on our website.

56. In the event the Client postpones their booking more than 14 calendar days before the scheduled event, Pimp Your Party will either:

    • Rebook the event for a mutually agreeable date, or

    • Apply a credit to the Client's account for future bookings if the Client is unable to provide a new date at the time of postponement, or

    • Refund all amounts paid by the Client, including the security deposit, to the original payment method. For details, see our refund policy on the website.

57. If the Client postpones their booking less than 7 calendar days before the Hire Period, a postponement fee of $100 (equivalent to the security deposit) will apply. This fee includes, but is not limited to, unloading/reloading charges, shift changes, administrative costs, and loss of income from allocated hire equipment. All other payments made by the Client to Pimp Your Party will be refunded via the original payment method, as per the refund policy on our website. If the Client rebooks for a future mutually agreeable date, the postponement fee will be waived.

58. Postponement or cancellation fees may apply in situations including, but not limited to, acts of God, natural disasters, weather conditions, sabotage, accidents, industrial disputes, terrorism, hostilities, and government-imposed shutdowns. Pimp Your Party reserves the right to waive the postponement fee at its sole discretion.

59. If the Client cancels their booking more than 14 calendar days before the scheduled Hire Period, they will receive a full refund of all payments made to Pimp Your Party, refunded via the original payment method. For full details, refer to the refund policy on our website.

Entire Contract:

60. This Contract as well as the invoice and additional documentation will constitute the entire Contract between Pimp Your Party and the Client ("Parties"). Any prior understanding or representation of any kind preceding the date of the invoice will not be binding on either Party except to the extent incorporated in this Contract.

Payment:

61. All dollar amounts in this Contract refer to Australian dollars, and all payments required to be paid under this Contract will be paid in Australian dollars unless the Parties agree otherwise. See payment methods available on our website.

Interpretation:

62. Headings are inserted for the convenience of the Parties only and are not to be considered when interpreting this Contract. Words in a singular means and included the plural and vice versa. Words in the masculine mean and include the feminine and vice versa.

Governing Law:

63. The Contract will be construed in accordance with and governed by the laws of Australia and the Parties submit to the exclusive jurisdiction of the Australian Courts.

Severability:

64. If there is a conflict between any provision of this Contract and the applicable legislation of Queensland (the “Act”), the Act will prevail, and such provisions of the Contract will be amended or deleted as necessary in order to comply with the Act. Further, any provisions that are required by the Act are incorporated into this Contract.

General Terms:

65. This Contract may be executed in counterparts. Receipt of the Deposit by Pimp Your Party from the Client are binding and are considered to be original signatures.

66. Time is of the essence in this Contract.

67. This Contract will extend to and be binding upon and inure to the benefit of the respective heirs, executors, administrators, successors and assigns, as the case may be, of each Party to this Contract.

68. Neither Party will be liable in damages or have the right to terminate this Contract for any delay or default in performance if such delay or default is caused by conditions beyond its control including, but not limited to Acts of God, Government restrictions, wars, insurrections, natural disasters, such as earthquakes, hurricanes or floods and/or any other cause beyond the reasonable control of the Party whose performance is affected.

Notice to Client:

68. You are not buying the Equipment. Do not accept via email or pay the Deposit before you have read it. You are entitled to a completed copy of this Contract.

IN ACCORDANCE WITH THIS CONTRACT HEREOF the Client agrees to all terms by paying the required Deposit on their invoice to Pimp Your Party and Pimp Your Party accepts the Deposit as confirmation of acceptance of all terms of this Contract.

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These terms and conditions outline the rules and regulations for the use of Sweetaz Co. Pimp Your Party's Website, located at https://sweetazcopimpyourparty.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Pimp Your Party - Glow Furniture Party Hire if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing Pimp Your Party - Glow Furniture Party Hire, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, Sweetaz Co. Pimp Your Party and/or its licensors own the intellectual property rights for all material on Pimp Your Party - Glow Furniture Party Hire. All intellectual property rights are reserved. You may access this from Pimp Your Party - Glow Furniture Party Hire for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Copy or republish material from Pimp Your Party - Glow Furniture Party Hire

• Sell, rent, or sub-license material from Pimp Your Party - Glow Furniture Party Hire

• Reproduce, duplicate or copy material from Pimp Your Party - Glow Furniture Party Hire

• Redistribute content from Pimp Your Party - Glow Furniture Party Hire

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Sweetaz Co. Pimp Your Party does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Sweetaz Co. Pimp Your Party, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Sweetaz Co. Pimp Your Party shall not be liable for the Comments, or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Sweetaz Co. Pimp Your Party reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

• The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

• The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Sweetaz Co. Pimp Your Party a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

• Government agencies;

• Search engines;

• News organizations;

• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

• System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

• Commonly-known consumer and/or business information sources;

• Dot.com community sites;

• Associations or other groups representing charities;

• Online directory distributors;

• Internet portals;

• Accounting, law, and consulting firms; and

• Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavourably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Sweetaz Co. Pimp Your Party; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Sweetaz Co. Pimp Your Party. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or

• By use of the uniform resource locator being linked to; or

• Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Sweetaz Co. Pimp Your Party's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of Links From our Website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• Limit or exclude our or your liability for death or personal injury;

• Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

• Limit any of our or your liabilities in any way that is not permitted under applicable law; or

• Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

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Postponement / Cancellation:

1. Due to a limited quantity of Equipment and said Equipment having been allocated to the Client, we request the Client provide as much notice as possible before postponing/cancelling any bookings to allow us to potentially re-hire the allocated Equipment.

2. Should the Client cancel their booking with less than 7 calendar days available to the commencement of the Hire Period, a fee of $100 (which is equal to the security deposit) will apply. This fee includes but is not limited to unloading/reloading fees, shift changes, administration time and loss of income for allocated hire Equipment. All other monies paid by the Client to Pimp Your Party will be refunded via original payment method, see refund policy on our website.

3. In the event that the Client postpones their booking more than 14 calendar days before their event Pimp Your Party will rebook the event at another mutually agreeable date with the Client; apply a credit to the Client's account for a future booking if the Client is unable to provide a date at the time to Pimp Your Party for rebooking; alternatively refund the full amounts paid to Pimp Your Party from the Client including the security deposit to the original payment method, see refund policy on our website.

4. In the event that the Client postpones their booking less than 7 calendar days before their Hire Period a postponement fee of $100 (this is equal to the security deposit paid) will be charged. This fee includes but is not limited to unloading/reloading fees, shift changes, administration time and loss of income for allocated hire Equipment. All other monies paid by the Client to Pimp Your Party will be refunded via original payment method, see refund policy on our website.

5. Postponement/cancellation fees are inclusive but not limited to postponements relating to acts of God, natural disasters, weather, sabotage, accident, trade or industrial disputes, terrorism or hostilities and Government imposed shutdowns. Pimp Your Party in its capacity reserves the right to waive the postponement fee at its own discretion.

6. If the Client is to cancel their booking more than 14 calendar days before the Client's Hire Period, the Client will receive a full refund of all monies paid to Pimp Your Party, to be refunded via original payment method, see refund policy on our website.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@sweetazcopimpyourparty.com.

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Pimp Your Party - Glow Furniture Party Hire website is owned by Sweetaz Co. Pimp Your Party, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Pimp Your Party - Glow Furniture Party Hire, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Pimp Your Party - Glow Furniture Party Hire website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the Pimp Your Party - Glow Furniture Party Hire, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfil the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via sweetazco.pimpyourparty@gmail.com.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to sweetazco.pimpyourparty@gmail.com.

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At Sweetaz Co. – Pimp Your Party, we take pride in the quality and presentation of our hire items. We thoroughly inspect and clean every item before it leaves our hands to ensure it arrives in excellent condition for your event.

If you receive a product that is defective or not working as intended, please notify us as soon as possible. We will assess the issue and, where applicable, offer a replacement with the same or similar item, or issue a refund for the defective product.

Please note:

• This policy does not cover damage caused by misuse, negligence, or mishandling by the client or event guests.

• All items must be returned in the condition they were provided.

• Any damages or missing parts may incur additional charges as per our hire agreement.

If you have any concerns, please contact us immediately so we can make it right and ensure your event goes off without a hitch.